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Caring For The Customer


The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.

Tbilisi City Tour   has an average customer care rating of 4.90 (out of a possible 5). The scores for each parameter are:
  • Service of Staff................................................................................... 5.00
  • Quality of Information ...................................................................... 4.50
  • Overall Experience .......................................................................... 5.00
  • Safety/Organization ......................................................................... 5.00
  • Overall Impression/ Value.............................................................. 5.00
Pickup info:

The tour begins from Europe Square from where you walk to all the different sites.


Notes:

The rates include English-speaking cultural guide service.

 




Traveller Feedback

Mr Brian E.
- United Kingdom
on 08 Sep 2011
A most enjoyable walking tour with an excellent guide. Only criticism is that the booking documentation specified a 9.00 am start and the guide had been advised it was 10, so an hour waiying around. The tour itself was however a very good introduction to the city.

Mr Timour B.
- United Kingdom
on 29 Nov 2010
A highly knowledgeable cultural guide was provided who was thoroughly familiar with the destination and able to handle in-depth questions.